Customer Feedback

July 8, 2010
Author: ella
10 May 2011
Hi Serena 

Yesterday I had my move  from Massey to  Hikurangi and I just wanted to let you know that the guys you sent,  Luke and JJ were absolutely AWESOME.  They are a credit to your company. As I have mentioned before this is not my first move with AA but probably my 8th over many many years. I’m hoping it’s the last move I do….but if not I’ll be calling you again as you guys really “ROCK”

As always I will be recommending you to everyone I know. J

Kindest Regards

Sharon Grimmer

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10 May 2011
 
Hi Ella,

That went really well yesterday. Your people were great (as always).

Kind regards

Peter Smith

 
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30 April 2011
 
Hi Serena

We would just like to thank you for organising a truck for our big move, we were so impressed with the team, fantastic, so happy and hard working and obliging.  We  would recommend your company to others with no hesitation.

Thanking you for all your assistance

Regards

Tim and Di McCallister

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2 April 2011
 
Hi16 March 2010

We moved house yesterday using your company. We would like to express our heartfelt thanks to Justyn and Abel who impressed us with their punctuality, extremely good customer service and unfailing good humor – especially when faces with our mountain of belongings! We were particularly impressed with their packing ability, they really went beyond the call of duty and the unpacking went quickly and efficiently. We also liked their radio station! We have used used your company in the past and will continue to, and highly recommend you to others!

Cheers Nic and Keith

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18 March 2011

Ella – Re: Piano and lounge suite from Auckland to Nelson.

Just to say thankyou to you and the team.

The boys did a very professional friendly job of the delivery and I was very grateful to them. Please pass on my thanks.

Best wishes

David

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Hi there

We want to thank the guys Young and his team for a great job. They are a awesome bunch of guys and we were very happy with their service.

Many Thanks

Mrs Hector-Taylor

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1 March 2011

Hi,

Just thought I would email you to let you know that we really appreciated the effort Mike and Baz put in to our move. They were very helpful and made the whole experience very pleasing with attributes such as good customer service and a can do attitude.

Regards,

Paul

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28 February 2011

Hello 

Just a quick email, people are too quick to complain but never bother to stop and credit people for the good. 

Your boys, Steve, Dan and Taj were fabulous. They were early and immediately introduced themselves to all of us and they all remembered our names which was so impressive !  They were super efficient and careful and nothing was damaged. A very stressful move was made to be fun and easy with these boys on the job and we they even managed to give us all a good laugh with their positive attitudes and good humour. Nothing was too much trouble they even managed to go the extra mile and help us shift alot of timber which we would have to otherwise made another arrangement for. Top JOB !  Being in the real estate industry myself I made sure I got some cards from Steve and the boys. I will certainly recommend your company to anyone whose house I sell or that I know is on the move. Thanks so much for a pleasurable experience. 

Kind Regards

Sven Higham

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16 February 2011

Hi, just want to thank Justyn and Abel for a awesome move today. Guys did a great job!

Stacey Kendall

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4 February 2011

Hi

Please pass on to your manager that the boys Dion and Abel did an awesome job for me yesterday. Very nice boys and worked very hard.

Thank you

Cherie Kuo

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2 February 2011

Hi Ella,

I just wanted to say the removal guys were fantastic on Friday. 

They worked really hard and did a great job. 

We were very happy with the move, please let them and the Boss know.

Kind regards

Lee Mckeown

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25 January 2011

Good morning,

Last Thursday we used your services to move our furniture from Birkenhead to Storage King-Wairau Rd.

Despite an horrendous driveway and a neighbour who we shall not speak about, we were extremely thankful for the service given by Tim (and his offsider Junior)

My wife and I found Tim to be a very calming influence on what could have been an experience to be forgotten.

Please pass our thanks to him for his attitude and professionalism.

We have a move to Warkworth coming in a few months so will be in touch then.

Thanks and regards,

Peter

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23 Dec 2010

Hi, want to pass on a big thanks to Scott and shaun for todays move. An awesome job and we are  so pleased with the boys and their work.

Many Thanks & have a great christmas

Joan Edmondson

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23 Dec 2010

Hi, we want to thank the guys on truck 344 for moving my father yesterday. We were absolutely blown away by their respect and service. They took great care of my 86 year old father and we’ve never seen service like it befpre. We will definitely be recommending you to others.

Many Thanks

Byden McKinnel

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18 Dec 2010

Hi Ella

I would like to thank you and your team for a wonderful job done on Saturday with our move – please pass on our appreciation.  Just say thank you to your team from Dr Phil.  How those boys do it I really don’t know!  They were helpful and extremely polite and talk about fast!!!

This is the fourth move we have organized using your company and we have never been let down – thank you!

Wishing you all a fantastic Xmas and New Year.

Kindest regards

From

Lynne and “Dr Phil”

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18 December 2010

Hi

 I used your services to move house on 10th December and I would like to say that right from my very first phone call to book the move I was very impressed.  Communications were faultless and the guys that helped me move were fantastic, a real credit to your company.  They worked really hard, were very careful, considerate and polite, nothing was too  much trouble for them.  Most of all they were fun!  Moving can be so stressful but  these guys were so much fun to work with it really did take the stressful edge off.  Please pass on a big huge thanks from “The Boss” (that’s what they dubbed me on the day)

Once again, many thanks

Wendy Dawson

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10 December 2010

Good morning AA Auckland Carriers, A note of appreciation is due from us for the efforts of your team, who helped us move home this week.  It wasn’t an easy move, since it involved a steep uphill climb, carrying the accumulated possessions of many years residence.  Your team, Tim. Baz & Kane, were good humoured,considerate, and extremely hard working, and finished the job in record time.  We were most impressed, and would be grateful if you would convey our thanks to them.  They are a great team !  Congratulations !  In the unlikely event that we should ever move again (which will be over my dead body)  We would like you to send the same excellent team.  Very many thanks to all.  Sincerely, Chris & Iris Simpkins.

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8 December 2010

Just like to say we were really happy with the guys Andrew and Dan who moved us on Saturday. Thank you very much.

Daphne Morris

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6 December 2010

A big thank you to Mike R and Alope for our move to Mt Albert on Saturday - you guys ROCK!

Oloff & Carine

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27 Nov 2010

Thanks for a very efficient shift from Kaikohe to Pukekohe.

The two men, John and Junior were hard working and very efficient,Please thank them for their efforts. Nothing was broken, well done.

Alan & Rosemary Lewis

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26 November 2010

To the Manager,

I want to give huge praise to the guys on truck 338 who moved me this morning. They were punctual and such a nice, friendly bunch of guys who had a good laugh yet worked real hard and loaded all my stuff within one hour. They were just absolutely FANTASTIC! I’d definitely use you again and promote these guys to others. A++ team, just want to Thank them very much!

Thanks again

Kelly

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25 Nov 10

Hi there,

We want to pass on our biggest thanks to the guys today on truck 398. They were absolutely awesome and so nice to work with. We would recommend them to anyone and look forward to our next move with you guys. Big thanks again to those men!

Many Thanks

Colin Elms

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4 Nov 10

Hi, Trish,

Get service, thanks! I will definitely recommend you to others.

Regards,

Valerie

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29 Oct 10

Hi there

Last Friday I used your company for the first time to move a domestic household a short distance. I was recommended to you by a friend. The movers I had were Sam and Chase, and I just wanted to pass on my compliments for the amazing job they did. They were punctual, professional, careful, friendly, courteous, and committed. They did a superb job of moving my entire household in a very short time frame, and coped effortlessly with the challenges of a narrow driveway and a tight internal staircase. They took a HUGE amount of stress and pressure out of the move, and I will most definitely be using you again next time I move (and requesting Sam and Chase if they’re available!). I have also let a number of friends know of my fantastic experience.  

I rarely go out of my way to pass on compliments for service received, but it is very much warranted in this case. Can you please pass my compliments and thanks along to both Sam and Chase. A job very well done. 

Cheers,
Tim Littler 

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28 Oct 2010

Hi there,

We would like to thank Dave and Baz truck 379 for an awesome job done today. Great guys and we will be using them again for our move in December.

Many Thanks
Des

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26 October 10

Hi there, Just wanted to pass on my big thank you to the boys who moved me today Abel, Justin and Rob who were wonderful. They were very fast, friendly and hard working and I would like to use them again this Thursday if possible.

Many Thanks

Lara Mullane

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23 October 2010

HiI just wanted to say that the guys who came and did my moving job were really great – Mike and Riley (I am pretty sure those are their names)

The guys were cheerful, quick and made the whole transition very smooth.

So if you could please pass this message on to them that would be great. Just to let them know that their efforts were appreciated.Thanks.Warm regards
Abbey

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20 October 2010

Hi there

Just want to Thank the guys on truck 344 for the move today. The packing was also awesome yesterday but I am most impressed with the guys whom moved me today.

Many Thanks

Bridget Copeland

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12 October 2010

Hi there,

I just had Justin and Abel move things in my house and I’d just like to say they were awesome. Absolutely lovely hard working guys and I would definitely reccommend your company to anyone I know. My daughter told me about your company as she used you months ago and was very pleased as well.

Many Thanks
Olga

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4 October 2010

 Just a quick note to say what a great job your team did. Very cheerful and fast workers. I would recommend them to anyone.

 Regards

Sharon
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21 Sept 10

Hi there,

I would like to say to the guys ABSOLUTELY GREAT JOB and what a bucnh of awesome men!!

Thank you

Ele Wells

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20 Sept 10

Ella,

Compliments on a speedy and efficient service provided by Riley and Mike.

They were very polite and did a great job.

Thanks

Paul

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7 Sept 10

Hi Trish

Just to tell you that I was delighted with how smoothly the removal went and thank you to the team at AA Carriers for that. JJ and Steve were a delight to work with, very efficient, polite and thoughtful.

Thank you to you all.

Jacqui Knight
aka Madam Butterfly

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04 Sept 2010

Good morning Ella,
 
I just want to take the time to let you know how happy and impressed we were with the service that was provided by your team.
 
Our move was on Friday 20th August from Takanini to Dannemora. Your team turned up 15 minutes early and for a job which both myself and my husband thought would take most of the morning, turned out to be just over a couple of hours. They were so efficient and knew exactly what they were doing, along with being extremely careful with the way that they handle our possessions.
 
We would like to say thank you. We have “raved” about the service we were provided to several friends, work colleagues and family member. It sure does take the stress out of moving, and we know that in future if we do require your services again we will be in contact.
 
Once again, thank you. Your crew are awesome.
 
Kind regards,
 
Mere & Shudesh

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03 Sept 2010

Hi there

We have used your company on 22nd August to move our shelves and shop counter to Balmoral on Sunday and the both drivers Jim and Te Arawa were helpful and very good on to their job. In future If any time I want to move anything I will definitely used these two drivers.

Best Regards

Satish saini

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01 Sept 2010

Hi 

I would like to confirm that the team that helped us move on Saturday 28th August were professional and did a fantastic job.

Truck # 392

It was a coincidence that 2 of the men also helped my inlaws move a few weeks earlier in Weymouth with the same professionalism

I have and will recommend AA Auckland couriers to others

Thanks again

Rob Bebelman

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21 Aug 2010

To Whom it may concern,

I just wanted to write and express my absolute satisfaction with the 3 lovely men that helped my family and I with their recent move.

They worked very hard, never slowing their pace, and were friendly and courteous (not to mention funny) throughout. 

Nothing was too hard for them – and despite my new home having difficult access, and a piano – they remained bright, chatty and happy – never showing any sign of frustration – nothing was too much for them.

The driver, and one of the young men had assisted my Mum with her move 2 weeks previously, and once again provided work of a very high standard.

I will definately be recommending your service to my family and friends.

Please pass on my thanks to the men involved.

Yours Sincerely

Sharon Kipling-Adamson.

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16 Aug 2010

Dear Sir

I am writing to commend 2 of your staff who shifted my worldly goods last Thursday.

They are Justin and Abel and they did a magnificent job considering they had to use hand trucks to shift everything down a steep driveway to my new house.

There were friendly, courteous and very obliging and they are an asset to your company.

Yours sincerely

Maureen Daley

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16 Aug 2010

Dear AA Carriers,

Please pass on my thanks for the prompt, efficient and polite service shown by Tim and Te Arawa for my move on Friday afternoon.

Regards

Deborah Little

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14 Aug 2010

Hi there,

Yesterday (Friday 13) we moved house using your company and the service was excellent.

The truck number is 395 and the driver was Tim. They did an excellent, fast job.

Cheers

Michael

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13 Aug 2010
Hi Trish
We just had Rob and Scott move us and we want to say they were absolutely delightful and did such a great job.  They are a credit to AA Carriers. Fantastic boys and the best crew we have had from AA Carriers.
Sharyl Anderson
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10 Aug 2010
Hi Guys

Thanks heaps for the move, the guys were great and went the extra mile. We had some pretty heavy planter wine barrels which took some lifting.

Would recommend you guys.

Regards

Gary Sawers

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09 Aug 10
Hi there
I would just like to let you know how happy we were with our move on Friday. Our movers were Mike R and Riley and they were very professional and hard working.  We couldn’t believe how fast, efficient but careful they worked. I will be recommending your Company to anyone I know who is moving.
Thanks again
Ang
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07 Aug 10
Kerikeri to Christchurch
To Tony
I would just like to say that I have moved many a time & have never used you guys before, but after this shift, in the future when I need a removal company I will definitely be using you guys.  Scott & John were so very careful with my furniture and a pleasure to work with.
Thanks Michelle Rodgers
P.S  I feel they need a payrise for what they do.
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04 Aug 10

Good Morning Ella
Just wanted to say a huge thank you to the guys for the moving us yesterday. They did a spectacular job! Were very careful with our stuff and were quick and hard working. I’m so pleased we took the advice of our friend to use you guys and will continue to use you in the future.

Again, thanks so much
Rob Sykes

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02 Aug 10
Hi there.

I had 2 of your guys move me on the weekend from Grafton to Ponsonby. They were outstanding. Very quick, very friendly – even when they saw the piano that they had to lift – and extremely professional.

I’ve used your company at least 6 times in the past and I’ll continue to do so when the people that you send to look after moving my possessions are so good at their job.

Many thanks,

Matt House

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22 July 2010

Dave and Leon did an awesome job on our move today. Real friendly guys and the type of guys that you want working for your business. So very impressed and pleased by them.

Wayne Bridgeman

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19 July 2010

We want to thank the guys on truck 398 for the move today. We had a great experience and would definitely use you again when we move and will recommend you to our friends.

Christine Simpson

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8 July 2010

I would like to pass on my thanks to Jason and team as they were very nice guys and did an awesome job!

Sharon Lear

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 6th July 2010

Thank you Hanna and team you guys did an awesome job.

 Ron and Leanne Williams

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 30th June 2010

Steve, Peter and JJ, I just want to say what a awesome team you guys are and to once again thank you for moving our furniture. You made my move a breeze and will recommend you to anyone. Thanks again, your awesome.

 Claire Family

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 25th June 2010

Hello, yesterday we were moved with the help of Sam and Chase. This is just a quick note to say how pleased I was with how pleasant, helpful and efficient those guys were.I would use them again like a shot.

 Michael Langhorne

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 15th June 2010

Justyn and Abel were superb, courteous and had a good humour.

 Christine Canfield

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Hi Ella,
 
Just wanted to thank you for the truely awesome job on Saturday.  The guys were fantastic and their strenght left Dean and myself in absolute awe.  The driver, who seemed to be the most senior of the crew was extremely professional and ensured that all took extreme care of our goods.
 
Thank you ever so much for the hassle free move.  Your team will be enthusiastically recommended to all I know.
Please pass on my personal thanks to the team that moved us.
 
Kind regards,
Donna

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 12th June 2010

The guys on truck 347 did a great job!

 Andrew Campbell

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 11th June 2010

I am extremely happy with Sam and Chase. Thank you.

 Rene Lang

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10th June 2010

Hi, my items arrived safe and sound, thank you. In particular I want to say how impressed I was with your workers –those who picked up the items and the young man who delivered the items to me in Wellington. I was really impressed with their professionalism, their attitude, their attentiveness to my requirements and in how they kept in touch with pick up and arrival times.

 Trish

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 8th June 2010

Hi, I just wanted to say thank you all for the courteous and professional manner in which you handled our move.

Moving house can be quite stressful, but the guys that helped us on our moving day were absolutely fantastic and a true credit to your company. Please send our thanks once again to the guys who moved us, Justyn and Abel.

We will be more than happy to pass your information on to anyone who is contemplating a move. Thank you once again.

 Tammy Austin

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Hi there,

Thought i would just send you a note to say i was very very impressed with your team on Friday for my move in Wattle Downs. Your men were punctual, polite and more importantly, nothing was damaged or broken.

I was very impressed with the speed and commitment to the job.

Thanks very much, i will defintely be recommending your services to any of my friends that may be moving.

Thanks again.

Quentin Bertram

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Hi there,

I just wanted to say thank you very much for the delivery of my piano from Omokaroa to Browns Bay this week.  I was very impressed with the super fast service. I would definitely recommend your company to anyone wanting to move.  Thanks again. My house will never be the same now I have my piano and learning to play!!!!

All the best

Tracey Meeten

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Hi there

Last Friday a great bunch of guys came and shifted our belongings from our old house to our new house.  They were extremely friendly, polite and helpful.  They worked swiftly and obviously knew the best way of doing things.  What we thought was going to be a 3 hour job took less than 1 hour and then they waited patiently while we got the keys to the new place.

This is not the first time we have used AA – previously we have had the same, excellent service.  Unfortunately we had to use another company on a previous move and it was a disaster – hence I remember to book AA early enough to ensure that I got a place in the queue.

I would thoroughly recommend your services and will do so to anyone I know that is shifting!

Jenny Burke

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Hi all,

Thank you for taking care of my move on Friday.

A special thanks to the dispatch (ex Takapunaite) guy who kept me informed of what was happening while I was quietly freaking out!!

 I was very happy with Paul and Micky who moved me to Takapuna from Te Atatu South. Both guys were very polite and steadily and efficiently worked their way through loading and unloading.  We had a few laughs especially with Micky and Paul was great with organizing and making sure everything went smoothly.

Thank you AA Carriers for my second great moving experience with you.

Also the manager at Shoal Haven told me she was very pleased I had chosen your firm for my shift as you guys are all really nice and great to work with.  So they love it when you’re the ones who move people into the apartment block.  Well done!!  A credit to your staff.

Yes, thank you all but I do hope I never have to see you again……….I hate moves – too stressful.  But on the off chance I have to do it again  -  Yes, I’ll use you guys!!!!!!!

Regards

Wendy Collett

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contact us Customer Feedback

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Jason, Liam and George –Good job guys!

Alan and Heather Broadbent

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 Wonderful job Young, Henry and Veta, you were clean, friendly and great!

 Margaret Kerr

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 3rd May 2010

Awesome job done by Mike R and Leon.

 Eva Berry

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16th April 2010

Young, Veta and Levi did a great job. Thanks guys.

 Anonymous

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13th April 2010

Jason and Liam did an excellent job.

Zoe Hoult

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Sam and Chase did an excellent job, very professional and friendly.

 Peter

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22nd February 2010

We were assisted with our relocation by Jason and his team during the weekend. I am writing to express my enormous satisfaction with the work they did. They courteously managed the whole process and were amazingly obliging. Our sincere thanks for making a tough job so much easier. I have already recommended your company to a colleague.

Warren Jackson

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30th December 2009

I was pleased with the job Sam and Chase did for me. I will be recommending them to my friends and family as they did such an amazing and thorough job.

Maxine Abbott

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Steve, Peter and Josh – Awesome job, Great guys!

 Phill and Sarah Cox

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Dear Tony

We were recently moved by AA Carriers from Christchurch to Southbridge. We were booked to move by another firm who let us down at the very last minute.  Your team here in Christchurch stepped in and saved the day for our family.  The office staff, the calm, fabulous co-ordinator/manager on the end of the phone fixed everything up for us, she was professional and organised a truck to be with us ASAP to collect our household belongings and move us to our new home.  She went above and beyond her duties to ensure I didn’t have a nervious breakdown!! The guys on the truck, Rueben and Graeme were great, they were quick, friendly and fun.  It was late, it was dark and cold but they didn’t complain about being called in to help us at the last minute.  Needless to say should we ever need to move again or to pass on the name of a reliable, professional company we will give them your number. Your team here in Christchurch are a credit to your company and we were grateful to have them come to our rescue.

Many Thanks

Charlotte and Mark Bennet

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I just wish to say a big thank you to your company and most particularly the team of three guys who shifted us on 17th October from Liverpool St, Epsom to Houpara St, One Tree Hill. Over the years I have had a number of shifts nationally & internationally with several different moving company’s & the punctuality, professionalism & friendliness of your team is a refreshing change and they made what can be a stressful time a great experience.

Please can you pass onto Shane, JJ & Jordon our sincere appreciation for their hard work, care, thoughtfulness & good humour it was much appreciated and to the lady who rang (sorry I forget her name) the day before to clarify time and place. Congratulations on a great service, I will recommend your company to friends and colleagues.

Kind regards

Jenny Thurston

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Dear AA Auckland Carriers

We recently moved home and we had the most excellent experience with you. 

The job number is 68160 and we moved on the 25th of September. 

The crew of the truck that moved us, number 392, were exceptional in what they did.

 Hanna and his team were efficient, prompt, trustworthy and very reliable. 

 I can highly recommend them to anyone in the future. Their character was impeccable.

 If you or any of your customers would like any further reference for the great guys of truck 392 please contact me

Kind regards

Greg Kramer

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